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Tata Elxsi partners GVK to create unique passenger experience at Terminal 2

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ETW StaffMumbai

Tata Elxsi, Indian design company has announced its association with GVK group for Mumbai airport’s new integrated terminal, Terminal 2 (T2), at Chhatrapati Shivaji International Airport (CSIA). Tata Elxsi is responsible for designing the experiential services for the various consumer touch points at T2 which aims to redefine the passenger experience while enhancing efficiencies and productivity for the airport staff at T2.

Speaking on the development Nick Talbot, global design head, Tata Elxsi said, “We are pleased to have worked with the GVK led consortium for the T2 terminal. Tata Elxsi focused on reinventing the passenger experience through innovation, personalization and connectivity. Our work at T2 terminal, Chhatrapati Shivaji International Airport (CSIA) reflects how seamless design and technology come together to make travel efficient and enhance overall consumer experience.”

At T2, Tata Elxsi has designed entertainment zones, customer service zones, general and lifestyle seating areas from security through to boarding gates. Other elements included designing pay/ help phones, charging stations, ATM vending machine housing, internet workstations / kiosks amongst others. The design is in line with GVK’s vision to build T2 as a distinctly unique terminal while adhering to international standards, ensuring sustainability, reflecting elegance and aims to improve the overall experience by providing convenience and comfort.

According to GV Sanjay Reddy, managing director, GVK Mumbai International Airport, said, “The new Terminal 2 at CSIA is a monument to the beautiful spirit of Mumbai and its people. This terminal will make CSIA a gateway to the city of Mumbai and India with international and domestic passengers. This is an airport that will redefine global benchmarks in aviation and airport development. The prevalence of local art and culture, coupled with the use of warm colors and elegant accents, elevates the ambience of this terminal beyond the typical, often unimaginative airport experience, to create a sense of place and identity that truly celebrates India.”

GVK’s new integrated, state-of-the-art Terminal 2 at Chhatrapati Shivaji International Airport (CSIA) was inaugurated on January 10, 2014, by Prime Minister of India Dr Manmohan Singh.

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