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SITA implements passenger technology at 13 Indonesian airports

ETW StaffMumbai

As part of the transformation of Indonesia’s airports into world-class facilities, PT. Angkasa Pura 1 (Persero), which operates 13 airports across Eastern Indonesia, has announced the rollout of SITA’s common-use passenger technology. The global air transport IT leader is providing AirportConnect Open, along with its passenger flow monitoring technology and local departure control system.

With more than 68 million passengers in 2013, Indonesia is the biggest aviation market in South East Asia and it continues to grow rapidly. This figure is forecast to reach more than 300 million passengers by 2025, not including additional demand expected to result from the Asean Open Sky policy which will be implemented in 2015.

Tommy Soetomo, CEO, Angkasa Pura I, said, “Our vision at Angkasa Pura is to run world-class airports improving the experience for all passengers, and we need a reliable platform with international exposure to get us there as quickly as possible. We have set an aggressive timeline to deploy the technology in all our airports within a year. This will allow us to cater for the doubling of passenger numbers expected in Indonesia over the next five years.”

Edyana Paramitasari, CEO, Angkasa Pura Supports, added, “We are working with SITA because SITA has experience not only in Indonesia, but across the world. As part of the project, SITA has worked with our IT team to implement our electronic passenger service charge (ePSC) into its passenger flow monitoring system, and ensured common-use certification on its global platform.”

The ePSC system integrated with the SITA Airport iTrack system, allows the airport operator to monitor the number of passengers from check-in and through the airport to boarding. This provides the combined benefits of accurate revenue collection, while speeding up the check-in and passenger processing and improving the experience at the airports which are managed by PT Angkasa Pura 1 (Persero).