ETW Staff – Mumbai
Amadeus, a technology partner for the global travel industry, recently held its inaugural VIP Innovation Series in Bangkok for over 20 participants representing Asia Pacific’s top travel agencies. The series of workshops aimed to provide Amadeus travel agency customers with an in-depth look at the trends and new technologies that will shape the Asia Pacific travel industry over the next 18 to 36 months.
Attendees were given an exclusive first look at Amadeus new suite of solutions that will be introduced to travel agencies over the coming year. These include innovative new mobile and social media solutions that will help travel agencies increase sales, enhance customer service, and improve operational efficiency.
Bruno des Fontaines, vice president customer solutions group, Amadeus Asia Pacific said that constant innovation is key to staying ahead in a rapidly evolving industry. He further added, These workshops are a great opportunity to build on mutually beneficial long-term relationships and to better understand how we can help our customers. Our role in Asia Pacific is to develop new solutions and continue to support our customers’ success and to stay ahead of the trend curve. We believe these workshops are just one way to do that.