What is the business expansion plans of dnata in the coming years in India?
dnata’s current focus in India is to offer corporate travel management services to large and mid size corporates. We are offering innovative solutions which will enable corporates to consolidate, control and save on their travel spend. Our use of innovative technology will become an enabler in providing data not only on their spend but also on their users’ behaviour, allowing them to forecast and plan better. Our service offering ranges from corporate travel manager, online booking tool with self profiling, data management and consultancy, meetings and conferences, marine and offshore management, corporate leisure, visa management and VAT reclaim. Our aim is to offer all solutions under one roof to our corporates, helping them to save more from consolidation. We continue to expand our presence in the country in order to reach out to the market and offer them localised solutions.
Which are the travel segments the company focusing on for providing services ? Which segment do you foresee growing the most ?
We are focusing on corporate travel management as we have identified a space for a player who can help corporates manage their travel more effectively. This is an area of huge potential and will grow with the nation’s growth. We will also focus on leveraging our parentage and offer Dubai centric services such as assistance with Dubai visas, marhaba’s meet and greet services and Dubai holidays. With over seven million Indians reportedly visiting Dubai during 2012 and the count growing over seven per cent every year, we see huge scope in this business line as well.
How has your business revenue been last year and how are you looking at increasing your market share in India?
Business revenue has been extremely healthy which is evident from the fact that our current team size is about 160 up from 10 last year – when we started. We won some large contracts last year and are actively engaged with new clients. We have a healthy volume of business leads. We will increase our market share by offering solutions which would allow corporates to manage their travel spend more effectively. Our entire offering is focused around our mission of keeping the promises that we make to our customers. We will engage ourselves with more corporates to understand their requirements and challenges they face and then offer them customised solutions.
What is the company’s business growth expectation this year?
We are targeting to double the revenue this year as we are working on a lower base and we are in the acquisition phase, before we start consolidating to seek operational leverage.