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Qatar Airways to upgrade business class seats on 16 aircraft

ETW StaffMumbai

Qatar Airways has announced the upgrade of Business Class seats and entertainment systems on select Airbus A330-200 and A320 aircraft, in order to offer an even more luxurious experience to customers.

The upgrade – which is part of an on-going customer enhancement project – will usher in new levels of comfort for Business Class passengers, who will enjoy seats that recline into a 180-degree lie-flat position. Modifications to seven A330-200 and nine A320 aircraft have already commenced, and are expected to be completed by the third quarter of 2014.

Akbar Al Baker, chief executive officer, Qatar Airways, said, “Qatar Airways is known for two key features – dynamic growth and a constant focus on top-quality service, where the customer is at the heart of everything we do. I firmly believe in providing our passengers with the best levels of service and the best available in-flight product. To deliver our five-star service in a consistent way is probably our greatest achievement and has been the foundation of our success to date.”

Business Class seating on both the upgraded A320 and A330 recline into a 180-degree lie-flat bed, providing superior sleep comfort and greater consistency with the Qatar Airways long-haul wide-body fleet.

The seats also feature six-way adjustable headrests, four-way adjustable lumbar support, a variety of personal storage compartments, privacy dividers and contemporary styling. Business Class on both aircraft will feature 15.4” smart monitors and touch screen remote controller handsets, which also allow dual screen mode. The seats also offer PC Power, USB ports and connectivity for smart devices. On A330 aircraft, the inflight entertainment system will be upgraded to the Panasonic eX2 platform, providing a richer entertainment experience with a greater amount of programming.

The enhanced A320 aircraft will operate on the Vienna, Tunis, Milan, Rome, Geneva and Maldives routes while the upgraded A330s will operate on the Barcelona, Osaka, Hong Kong, Kuala Lumpur and Phuket routes.