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Trawell Tag focuses on R&D, training travel agents

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Akshay KumarMumbai

Trawell Tag India, providers of global assistance and travel insurance in India is focusing on R&D to provide novel products for the Indian market. The company also has a strong focus on training travel agents. The company had organised a National Training Drive for travel agents in Ahmedabad. The next location for this training activity would be Chennai. “Before March 2014 we will conduct this training drive in 12 to 14 cities. Training is something which we have to constantly keep doing to upgrade our people skills. As a leader in the market, we have taken the responsibility to make sure that we help the market to grow. The only way is to train and empower the travel agents which would help the market grow, which is why we invest so heavily in training,” said Dev Karvat, managing director, Trawell Tag.

Trawell Tag India has partnered with Australian travel insurance and medical insurance company, Cover – More. The new re-branded entity ‘TrawellTag Cover-More’ will offer global assistance including services like online tracking of lost luggage, medical and travel insurance, family protection, concierge assistance and ancillary products like global SIM card.

Speaking about the strategic partnership, Karvat said, “Cover-More operates in much advanced markets than ours. They are much ahead in the learning curve. Indian markets are beginning to grow and the travellers are getting exposed to better products available worldwide. We think Cover-More is a perfect fit which will help us to take our business to the next level.” In this key partnership deal, Cover-More is the minority share holder.

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