SAYONI BHADURI – Mumbai
Bengaluru based Travel Tours Group has introduced a new range of self-drive tours in Canada, Australia, New Zealand and South Africa. They have also created a range of niche and exotic collection of experiences across the globe for our discerning customers, informed Shravan Gupta, MD, Travel Tours Group. He added that the company is also working on short romantic getaways and niche high-end vacations in boutique/chic properties. Speaking about these tours Gupta said, “Currently, besides regular tour options to over 50 destinations, most of our offerings are tailor made for each of our customers and based on their individual requirement. Our new offerings are different and based on our learnings from the past and customer feedback. We have created these specific tours and experiences to enable our customers to upgrade the overall value of their vacation.”
Gupta added that Travel Tours is growing its wholesale business as well. “I am proud to say that our B2B wholesale division is growing extremely well and it’s fair to say that we are amongst the fastest growing non-air wholesalers in the country today. B2B customers contribute to a great extent in our growth and our team is extremely focussed in delivering the highest level of service with a quick turnaround time,” he said. 24M-24H is a drive that has been initiated by Travel Tours which ensures that queries for the brands are responded to in 24 minutes and tour enquiries are responded within 24 hours. Travel Tours focus remains on their existing customers and reaching out to new customers through referrals and networking.
“Our new website will be an online store that will allow our customers to buy almost every service we offer online. We are also increasing our sales force to reach out to every customer segment possible and offer our services at competitive prices and very personalised service,” Gupta added.
Travel Tours was set up in 1977 with the aim to reach out to local businessmen. With the head office in Bengaluru, the company also has presence in eight cities, latest addition being Kolkata. They have diversified with various verticals which include non-air products, foreign exchange, visa and work permits, MICE and even inbound holidays.