InterGlobe Technology Quotient, a strategic business unit of InterGlobe Enterprises in aviation, hospitality and travel related services has announced the latest version of Travelport Smartpoint, its innovative point of sale product for corporate and leisure travel agencies. Travelport Smartpoint 6.0, provides travel consultants with further capabilities to advise their customers about the entire range of products, optional services and offers available from the airlines that Travelport distributes, with fully interactive, graphical screen displays and real time booking.
Travelport Smartpoint 6.0 is available either as a download to desktop app or an automated upgrade for those using web browser version. Using this latest iteration of this product, travel agents can now access an airlines’ branded fares and ancillaries at the availability, fare quote and fare shop stages of the booking process, providing a new level of product insight and information at more of the key stages in the customer buying experience. In turn, travellers can be better informed of the products available to them, the options that might exist, the cost of the next product up and the ancillary products available to buy, to tailor their journey to their specific requirements.
Speaking on this, Sandeep Dwivedi, chief commercial officer, InterGlobe Technology Quotient said, “This latest version allows travel agents to sell more effectively and efficiently, increase revenues and grow their businesses. We are committed to deliver solutions to our customers what they exactly want from our products and services. We have received extremely positive feedback from the agents who have been testing this for us and we are excited to be rolling it out so all of our customers can benefit.”
Further enhancements also include reducing the number of clicks required to access important information and the ability for agents to book and pay for the wide portfolio of low cost carriers Travelport has integrated into its platform, using debit cards (in addition to credit cards) within the same booking workflow.